Jitterbit, a global leader in empowering business transformation through automation and application development, accelerated its growth with announcements regarding its AI innovation and product vision during AI Accelerate: London 2024.
During the invite-only event, Jitterbit provided previews of its pioneering advancements in AI application development, integration and automation, while demonstrating three new AI product capabilities the company will beta this year. Jitterbit President and Chief Executive Officer Bill Conner was joined by Chief Technology Officer Manoj Chaudhary to demonstrate the power of its AI capabilities — in real time — to a capacity audience.
“The future of application development, orchestration and automation is based on an AI evolution, not a revolution,” said Conner. “Even the most agile organizations need a smart, measured approach to infusing AI capabilities into their business and infrastructure — and doing so at their own choice and pace. They shouldn’t be forced to ditch their investments and start new. It’s an unnecessary risk.”
Jitterbit Shows Off Innovation in AI Application Development, Automation
The session highlight was Chaudhary’s demo of the latest in AI-powered application development and automation, as well as the announcement of three upcoming AI-powered product betas:
- App Builder AI Assistant: Leverage AI to build and/or modify an application using natural language in a chatbot interface.
- Connector AI Assistant: Use an AI-powered chatbot to build an iPaaS connector for an endpoint that has a REST API.
- AskJB: An in-product AI chatbot that fields natural language queries of Jitterbit docs and delivers precise and concise responses.
Invites for the AI beta programs will be shared later in the year to select Jitterbit customers.
“The relationship gap between humans and computers is closing at a rapid pace,” said Chaudhary. “The commoditization of AI is bringing complex problem-solving to a whole new level of workers, and doing so by narrowing communication barriers through natural language capabilities.”
‘AI unlocks hidden knowledge in organizations’
Antonio Cispeernino, CISO and Professor of Computer Science at the University of Pisa, joined AI expert Andrew Grill, Nick Loughran, co-founder and Managing Partner of Integra; and Iain Janssens, Head of Business Systems Support & Testing, M Group Services, during an engaging panel to discuss AI’s impact on the changing business landscape.
Antonio Cispeernino, Professor of Computer Science at the University of Pisa noted, “AI has the potential to revolutionize data integration and automation. IT allows a completely new form of human-machine interaction to deliver a new spectrum of capabilities to zero-code automation. Jitterbit brings enterprise discipline for this brave new era. Enterprises should start thinking about organizing and empowering knowledge. AI is about taking general knowledge from the model and adding enterprise knowledge and feeding this into AI to deliver the best results tailored for the organization. AI can unlock hidden knowledge from within an organization to feed AI.”
New Jitterbit Leadership Appointments Drive Go-to-Market Change
To accelerate Jitterbit’s go-to-market strategy, including executing its AI vision, the company announced key additions to its leadership team, including:
- Geoff Blaine, Chief Marketing Officer (CMO)
Holding more than 20 years of B2B marketing experience across cloud, SaaS, networking, and cybersecurity, Geoff brings a wealth of knowledge and experience to the company.
- Jennifer Binet, Vice President of North America Sales
Jennifer joins Jitterbit bringing more than two decades of sales experience marked by leadership roles in cybersecurity, cloud services, and diverse technology sectors.
- Kate McIntyre, Vice President of Customer Success
Kate was named to the leadership team to ensure customer satisfaction and success. In her new position, Kate will play a crucial role in enhancing Jitterbit’s customer relationships and ensuring the highest level of service.
New Premier Support Delivers Global Phone Access, Live 24/7 Agents
Jitterbit’s new Premier Support service is designed to address customer issues with urgency, quality and precision. As a leader in iPaaS and connectivity, Jitterbit recognizes each customer’s environment is meaningfully different.
Premier Support customers, whether using Harmony iPaaS, Vinyl, eiCloud or Wevo offerings, will minimize downtime and maintain business continuity, accessing customized support tailored for their needs.
The program is segmented into three distinct tiers — Premier, Premier Plus and Premier Enterprise — allowing businesses to select the level of support that best fits their requirements. Premier and Premier Plus tiers launch globally in June 2024 for Eastern time zones, and will expand globally to other time zones in October 2024. Availability of the Premier Enterprise tier is coming later in 2024.