Orderfox has released a significant update to its AI-driven analytics platform, Gieni AI, introducing:
- Optimised chatbot with advanced intent recognition for quicker, more accurate answers
- New CRM features, including extended filters and a table view for instant performance review
- Expanded knowledge base and technical enhancements in data retrieval and ranking
These improvements enable businesses to sift through complex market and customer data with greater speed and precision, driving smarter decision-making.
Smarter CRM Booster Controls
Gieni AI’s enhanced CRM Booster now offers:
- Advanced filters to search company data by technology, materials, product details, or industry requirements
- Table view for a structured overview of key metrics
- Immediate insights to support targeted customer engagement and growth strategies
Chatbot Upgrades: Precision Meets Speed
The platform’s conversational agent has been upgraded with Retrieval-Augmented Generation (RAG), allowing real-time integration of database and document content into responses. Gieni AI now:
- Deciphers ambiguous queries more effectively
- Draws on vector and relational knowledge bases plus millions of web-crawled data points
- Includes references and contextual links in its replies
“With this update, we are setting an important milestone in the further development of Gieni AI,” said Timur Göreci, CRO at Orderfox.
“Our customers receive more powerful tools for analysing market and customer data and can therefore act faster, more data-driven and more proactively. This strengthens our role as a technology partner for smarter and more competitive business processes.”
Expanded Knowledge Base and Ranking Advances
To keep insights fresh and relevant, Gieni AI now ingests thousands of new data sources daily, adding firms and market details. Key technical upgrades include:
- Dense Retrieval for semantic vector searches that preserve document context
- Hybrid Ranking to prioritise results based on user intent
- Improved training algorithms for even more accurate, context-aware responses
These enhancements ensure Gieni AI continues to deliver rapid, precise market analysis, empowering organisations to make data-backed decisions with confidence.
